We do support DVCPRO material. Is this a MXF file or a MOV file? If you could follow the instructions here How to save and send logs from CORTEX to support that would help us narrow down the problem.
We do support DVCPRO material. Is this a MXF file or a MOV file? If you could follow the instructions here How to save and send logs from CORTEX to support that would help us narrow down the problem.