How to save and send logs from CORTEX to support

Also, if you crash, in addition to the cortex log files, there may be more info in the stack trace in the windows error log.

  1. Right-click My Computer
  2. Select ‘Manage’
  3. Browse to:
    System Tools > Event Viewer > Windows Logs > Application
  4. Look for errors (they usually come in pairs)
  5. Select the 1st one (bottom one) from the pair
  6. Select all the text in the bottom pane and paste it into your message.