Parameters error with Red footage

[peter (Peter Firth)]

Can you send us the logs? It would also be helpful if you could share a sample file with us.

How to save and send logs from CORTEX to support

If you experience any kind of crash or abnormal behavior with CORTEX we may ask you to send us various logs, or you may wish to inspect them yourself to help diagnose the problem. You now view the log directly from within Cortex now. Click the ‘Log’ button in the upper right of the application. [image] If there are any errors, the text on this button will turn red and a number will indicate how many errors there are. When you open this window, you can filter log messages based on severity …