Hello,
We obtain a error message after installing all the required software : error 1001. Cortex is not installed. Could you help us?
Thank you for your help
=== Verbose logging started: 03/07/2019 01:55:41 Build type: SHIP UNICODE 5.00.10011.00 Calling process: D:\Cortex-5.2.1-b16486.exe ===
MSI © (A4:D8) [01:55:41:857]: SOFTWARE RESTRICTION POLICY: Verifying package --> ‘C:\Users\Mathieu\AppData\Roaming\MTI Film\Cortex 5.2.16486.1\install\FDB3155\Cortex-5.2.1-b16486.msi’ against software restriction policy
MSI © (A4:D8) [01:55:41:857]: Note: 1: 2262 2: DigitalSignature 3: -2147287038
MSI © (A4:D8) [01:55:41:857]: SOFTWARE RESTRICTION POLICY: C:\Users\Mathieu\AppData\Roaming\MTI Film\Cortex 5.2.16486.1\install\FDB3155\Cortex-5.2.1-b16486.msi is not digitally signed
MSI © (A4:D8) [01:55:41:857]: SOFTWARE RESTRICTION POLICY: C:\Users\Mathieu\AppData\Roaming\MTI Film\Cortex 5.2.16486.1\install\FDB3155\Cortex-5.2.1-b16486.msi is permitted to run at the ‘unrestricted’ authorization level.
MSI © (A4:D8) [01:55:41:857]: Cloaking enabled.
MSI © (A4:D8) [01:55:41:857]: Attempting to enable all disabled privileges before calling Install on Server
MSI © (A4:D8) [01:55:41:857]: End dialog not enabled
MSI © (A4:D8) [01:55:41:857]: Original package ==> C:\Users\Mathieu\AppData\Roaming\MTI Film\Cortex 5.2.16486.1\install\FDB3155\Cortex-5.2.1-b16486.msi
MSI © (A4:D8) [01:55:41:857]: Package we’re running from ==> C:\Users\Mathieu\AppData\Roaming\MTI Film\Cortex 5.2.16486.1\install\FDB3155\Cortex-5.2.1-b16486.msi
MSI © (A4:D8) [01:55:41:857]: Machine policy value ‘DisableUserInstalls’ is 0
MSI © (A4:D8) [01:55:41:857]: APPCOMPAT: Compatibility mode property overrides found.
MSI © (A4:D8) [01:55:41:857]: APPCOMPAT: looking for appcompat database entry with ProductCode ‘{CC59A82B-62E1-45B7-B574-1F382FDB3155}’.
MSI © (A4:D8) [01:55:41:857]: APPCOMPAT: no matching ProductCode found in database.
MSI © (A4:D8) [01:55:41:872]: MSCOREE not loaded loading copy from system32
MSI © (A4:D8) [01:55:41:873]: Machine policy value ‘TransformsSecure’ is 0
MSI © (A4:D8) [01:55:41:873]: User policy value ‘TransformsAtSource’ is 0
MSI © (A4:D8) [01:55:41:873]: Machine policy value ‘DisablePatch’ is 0
MSI © (A4:D8) [01:55:41:873]: Machine policy value ‘AllowLockdownPatch’ is 0
MSI © (A4:D8) [01:55:41:873]: Machine policy value ‘DisableMsi’ is 0
MSI © (A4:D8) [01:55:41:873]: Machine policy value ‘AlwaysInstallElevated’ is 0
MSI © (A4:D8) [01:55:41:873]: User policy value ‘AlwaysInstallElevated’ is 0
MSI © (A4:D8) [01:55:41:873]: Running product ‘{CC59A82B-62E1-45B7-B574-1F382FDB3155}’ with user privileges: It’s not assigned.
MSI © (A4:D8) [01:55:41:873]: Machine policy value ‘DisableLUAPatching’ is 0
MSI © (A4:D8) [01:55:41:873]: Machine policy value ‘DisableFlyWeightPatching’ is 0
MSI © (A4:D8) [01:55:41:873]: APPCOMPAT: looking for appcompat database entry with ProductCode ‘{CC59A82B-62E1-45B7-B574-1F382FDB3155}’.
MSI © (A4:D8) [01:55:41:873]: APPCOMPAT: no matching ProductCode found in database.
MSI © (A4:D8) [01:55:41:873]: Transforms are not secure.
MSI © (A4:D8) [01:55:41:873]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is ‘C:\Users\Mathieu\AppData\Local\Temp\MSI59F1.LOG’.
MSI © (A4:D8) [01:55:41:873]: No Command Line.
MSI © (A4:D8) [01:55:41:873]: PROPERTY CHANGE: Adding PackageCode property. Its value is ‘{9F0CED33-F70B-4D64-96F9-9851910A3940}’.
MSI © (A4:D8) [01:55:41:873]: Product Code passed to Engine.Initialize: ‘(none)’
MSI © (A4:D8) [01:55:41:873]: Product Code from property table before transforms: ‘{CC59A82B-62E1-45B7-B574-1F382FDB3155}’
MSI © (A4:D8) [01:55:41:873]: Product Code from property table after transforms: ‘{CC59A82B-62E1-45B7-B574-1F382FDB3155}’
MSI © (A4:D8) [01:55:41:873]: Product not registered: beginning first-time install
MSI © (A4:D8) [01:55:41:873]: PROPERTY CHANGE: Modifying ALLUSERS property. Its current value is ‘2’. Its new value: ‘1’.
MSI © (A4:D8) [01:55:41:873]: PROPERTY CHANGE: Adding ProductState property. Its value is ‘-1’.
MSI © (A4:D8) [01:55:41:873]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI © (A4:D8) [01:55:41:873]: User policy value ‘SearchOrder’ is ‘nmu’
MSI © (A4:D8) [01:55:41:873]: Adding new sources is allowed.
MSI © (A4:D8) [01:55:41:873]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is ‘1’.
MSI © (A4:D8) [01:55:41:873]: Package name extracted from package path: ‘Cortex-5.2.1-b16486.msi’
MSI © (A4:D8) [01:55:41:873]: Package to be registered: ‘Cortex-5.2.1-b16486.msi’
MSI © (A4:D8) [01:55:41:873]: Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI © (A4:D8) [01:55:41:873]: Machine policy value ‘AlwaysInstallElevated’ is 0
MSI © (A4:D8) [01:55:41:873]: User policy value ‘AlwaysInstallElevated’ is 0
MSI © (A4:D8) [01:55:41:873]: Running product ‘{CC59A82B-62E1-45B7-B574-1F382FDB3155}’ with user privileges: It’s not assigned.
MSI © (A4:D8) [01:55:41:873]: TRANSFORMS property is now:
MSI © (A4:D8) [01:55:41:873]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is ‘200’.
MSI © (A4:D8) [01:55:41:873]: SHELL32::SHGetFolderPath returned: C:\Users\Mathieu\AppData\Roaming
MSI © (A4:D8) [01:55:41:873]: SHELL32::SHGetFolderPath returned: C:\Users\Mathieu\Favorites
MSI © (A4:D8) [01:55:41:873]: SHELL32::SHGetFolderPath returned: C:\Users\Mathieu\AppData\Roaming\Microsoft\Windows\Network Shortcuts
MSI © (A4:D8) [01:55:41:873]: SHELL32::SHGetFolderPath returned: C:\Users\Mathieu\Documents
MSI © (A4:D8) [01:55:41:873]: SHELL32::SHGetFolderPath returned: C:\Users\Mathieu\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
MSI © (A4:D8) [01:55:41:873]: SHELL32::SHGetFolderPath returned: C:\Users\Mathieu\AppData\Roaming\Microsoft\Windows\Recent
MSI © (A4:D8) [01:55:41:873]: SHELL32::SHGetFolderPath returned: C:\Users\Mathieu\AppData\Roaming\Microsoft\Windows\SendTo
MSI © (A4:D8) [01:55:41:873]: SHELL32::SHGetFolderPath returned: C:\Users\Mathieu\AppData\Roaming\Microsoft\Windows\Templates
MSI © (A4:D8) [01:55:41:873]: SHELL32::SHGetFolderPath returned: C:\ProgramData
MSI © (A4:D8) [01:55:41:873]: SHELL32::SHGetFolderPath returned: C:\Users\Mathieu\AppData\Local
MSI © (A4:D8) [01:55:41:873]: SHELL32::SHGetFolderPath returned: C:\Users\Mathieu\Pictures
MSI © (A4:D8) [01:55:41:873]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI © (A4:D8) [01:55:41:873]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
MSI © (A4:D8) [01:55:41:873]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
MSI © (A4:D8) [01:55:41:873]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
MSI © (A4:D8) [01:55:41:873]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
MSI © (A4:D8) [01:55:41:873]: SHELL32::SHGetFolderPath returned: C:\Users\Mathieu\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI © (A4:D8) [01:55:41:873]: SHELL32::SHGetFolderPath returned: C:\Users\Mathieu\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
MSI © (A4:D8) [01:55:41:873]: SHELL32::SHGetFolderPath returned: C:\Users\Mathieu\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
MSI © (A4:D8) [01:55:41:873]: SHELL32::SHGetFolderPath returned: C:\Users\Mathieu\AppData\Roaming\Microsoft\Windows\Start Menu
MSI © (A4:D8) [01:55:41:873]: SHELL32::SHGetFolderPath returned: C:\Users\Mathieu\Desktop
MSI © (A4:D8) [01:55:41:873]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates
MSI © (A4:D8) [01:55:41:873]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts
MSI © (A4:D8) [01:55:41:873]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
MSI © (A4:D8) [01:55:41:873]: MSI_LUA: Setting AdminUser property to 1 because this is the client or the user has already permitted elevation
MSI © (A4:D8) [01:55:41:873]: PROPERTY CHANGE: Adding AdminUser property. Its value is ‘1’.
MSI © (A4:D8) [01:55:41:873]: PROPERTY CHANGE: Adding Privileged property. Its value is ‘1’.
MSI © (A4:D8) [01:55:41:873]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI © (A4:D8) [01:55:41:873]: PROPERTY CHANGE: Adding USERNAME property. Its value is ‘Mathieu’.
MSI © (A4:D8) [01:55:41:873]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI © (A4:D8) [01:55:41:873]: PROPERTY CHANGE: Adding DATABASE property. Its value is ‘C:\Users\Mathieu\AppData\Roaming\MTI Film\Cortex 5.2.16486.1\install\FDB3155\Cortex-5.2.1-b16486.msi’.
MSI © (A4:D8) [01:55:41:873]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is ‘C:\Users\Mathieu\AppData\Roaming\MTI Film\Cortex 5.2.16486.1\install\FDB3155\Cortex-5.2.1-b16486.msi’.
MSI © (A4:D8) [01:55:41:873]: Machine policy value ‘MsiDisableEmbeddedUI’ is 0
MSI © (A4:D8) [01:55:41:873]: EEUI - Disabling MsiEmbeddedUI due to existing external or embedded UI
MSI © (A4:D8) [01:55:41:873]: PROPERTY CHANGE: Adding SourceDir property. Its value is ‘C:\Users\Mathieu\AppData\Roaming\MTI Film\Cortex 5.2.16486.1\install\FDB3155’.
MSI © (A4:D8) [01:55:41:873]: PROPERTY CHANGE: Adding SOURCEDIR property. Its value is ‘C:\Users\Mathieu\AppData\Roaming\MTI Film\Cortex 5.2.16486.1\install\FDB3155’.
MSI © (A4:B0) [01:55:41:873]: PROPERTY CHANGE: Adding VersionHandler property. Its value is ‘5.00’.
=== Logging started: 03/07/2019 01:55:41 ===
MSI © (A4:D8) [01:55:41:884]: Note: 1: 2262 2: PatchPackage 3: -2147287038
MSI © (A4:D8) [01:55:41:884]: Machine policy value ‘DisableRollback’ is 0
MSI © (A4:D8) [01:55:41:884]: User policy value ‘DisableRollback’ is 0
MSI © (A4:D8) [01:55:41:884]: PROPERTY CHANGE: Adding UILevel property. Its value is ‘5’.
MSI © (A4:D8) [01:55:41:884]: Note: 1: 2262 2: Font 3: -2147287038
MSI © (A4:D8) [01:55:41:884]: Note: 1: 2203 2: C:\Windows\Installer\inprogressinstallinfo.ipi 3: -2147287038
MSI © (A4:D8) [01:55:41:884]: APPCOMPAT: [DetectVersionLaunchCondition] Launch condition already passes.
MSI © (A4:D8) [01:55:41:884]: MsiOpenPackageEx is returning 0
MSI © (A4:D8) [01:55:41:884]: MsiOpenPackage is returning 0
MSI © (A4:D8) [01:55:41:884]: Note: 1: 2205 2: 3: MultipleInstancesProps
MSI © (A4:D8) [01:55:41:884]: Note: 1: 2228 2: 3: MultipleInstancesProps 4: SELECT PropertyValue FROM MultipleInstancesProps
MSI © (A4:D8) [01:55:41:884]: PROPERTY CHANGE: Adding PRIMARYFOLDER property. Its value is ‘APPDIR’.
MSI © (A4:D8) [01:55:41:884]: PROPERTY CHANGE: Adding AI_LOGFILELOCATION property. Its value is ‘C:\Users\Mathieu\AppData\Local\Temp\MSI59F1.LOG’.
MSI © (A4:D8) [01:55:41:884]: PROPERTY CHANGE: Adding AI_MISSING_PREREQS property. Its value is ‘QuickTime 7.7.1’.
MSI © (A4:D8) [01:55:41:884]: PROPERTY CHANGE: Adding AI_FOUND_PREREQS property. Its value is ‘MTI Intel IPP v7.1 Runtime|Visual C++ 2005 SP1 Redistributable (x64)|Visual C++ 2008 SP1 Redistributable|Visual C++ 2008 SP1 Redistributable (x64)|Visual C++ 2010 Redistributable x86|Visual C++ 2010 Redistributable x64|Visual C++ Redistributable for Visual Studio 2012 x86|Visual C++ Redistributable for Visual Studio 2012 x64|.NET Framework 4.5|Visual C++ Redistributable for Visual Studio 2015 x64|Java SE Runtime Environment 8u60 x64|Visual C++ Redistributable for Visual Studio 2013 x64’.
MSI © (A4:D8) [01:55:41:884]: PROPERTY CHANGE: Adding AI_BOOTSTRAPPER property. Its value is ‘1’.
MSI © (A4:D8) [01:55:41:884]: PROPERTY CHANGE: Adding AI_SETUPEXEPATH property. Its value is ‘D:\Cortex-5.2.1-b16486.exe’.
MSI © (A4:D8) [01:55:41:884]: PROPERTY CHANGE: Adding SETUPEXEDIR property. Its value is ‘D:’.
MSI © (A4:D8) [01:55:41:884]: PROPERTY CHANGE: Adding EXE_CMD_LINE property. Its value is '/exenoupdates '.
MSI © (A4:D8) [01:55:41:884]: PROPERTY CHANGE: Adding AI_IE_Ver property. Its value is ‘11’.
MSI © (A4:D8) [01:55:41:884]: PROPERTY CHANGE: Adding AIEXTERNALUI property. Its value is ‘5’.
MSI © (A4:D8) [01:55:41:884]: Doing action: AI_DpiContentScale
Action 01:55:41: AI_DpiContentScale.
Action start 01:55:41: AI_DpiContentScale.
MSI © (A4:A0) [01:55:41:884]: Invoking remote custom action. DLL: C:\Users\Mathieu\AppData\Local\Temp\MSIE432.tmp, Entrypoint: DpiContentScale
MSI © (A4:34) [01:55:41:884]: Cloaking enabled.
MSI © (A4:34) [01:55:41:884]: Attempting to enable all disabled privileges before calling Install on Server
MSI © (A4:34) [01:55:41:884]: Connected to service for CA interface.
MSI © (A4!FC) [01:55:41:961]: PROPERTY CHANGE: Adding AI_SYSTEM_DPI property. Its value is ‘96’.
MSI © (A4!FC) [01:55:41:961]: PROPERTY CHANGE: Adding AI_SYSTEM_DPI_SCALE property. Its value is ‘100’.
Action ended 01:55:41: AI_DpiContentScale. Return value 1.
Fatal error: Error 1001.
MSI © (A4:D8) [01:55:44:126]: PROPERTY CHANGE: Adding QTINSTALL property. Its value is ‘0’.
MSI © (A4:D8) [01:55:44:126]: Doing action: FatalError
Action 01:55:44: FatalError.
Action start 01:55:44: FatalError.
Action ended 02:02:16: FatalError. Return value 1.
MSI © (A4:D8) [02:02:16:994]: PROPERTY CHANGE: Deleting AI_BOOTSTRAPPER property. Its current value is ‘1’.
MSI © (A4:D8) [02:02:16:994]: Doing action: AI_SHOW_LOG
Action 02:02:16: AI_SHOW_LOG.
Action start 02:02:16: AI_SHOW_LOG.
MSI © (A4:94) [02:02:17:009]: Invoking remote custom action. DLL: C:\Users\Mathieu\AppData\Local\Temp\MSIEB99.tmp, Entrypoint: LaunchLogFile
Action ended 02:02:17: AI_SHOW_LOG. Return value 1.
MSI © (A4:D8) [02:02:17:109]: Doing action: FatalError
Action 02:02:17: FatalError.
Action start 02:02:17: FatalError.
Action ended 02:02:17: FatalError. Return value 2.
MSI © (A4:FC) [02:02:17:125]: Destroying RemoteAPI object.
MSI © (A4:34) [02:02:17:125]: Custom Action Manager thread ending.
=== Verbose logging stopped: 03/07/2019 02:02:17 ===