MTI Film uses TeamViewer to help support customers when a support agent or developer needs remote access to the workstation to diagnose or resolve an issue.
@JDV Commercial, MTI Film has a license for one connection at a time for business use
There is no need to enter a username and password on an end-user machine. You can opt to create a new account if you like, but the account is most useful here at MTI so we can save/recall multiple machines we connect to for support.