Unable to encode DNX with Version 1.5.4 b7277

[Maldy (Jonathan Malden)]

We are unable to encode DNX36 with version 1.5.4 b7277. All other deliverables encoded successfully. (DVD, H264, DAX). We were able to encode the same DNX36 deliverable in vers. 1.5.4 b6442

Here is a jpeg our the error log.

[peter (Peter Firth)]

Are you still having issues encoding DNX with b7277? We haven’t heard of any issues with it. What kind of files are you using for the source? Can you send support@mtifilm.com the zipped up logs including the job’s render xml files?

How to save and send logs from CORTEX to support

If you experience any kind of crash or abnormal behavior with CORTEX we may ask you to send us various logs, or you may wish to inspect them yourself to help diagnose the problem. You now view the log directly from within Cortex now. Click the ‘Log’ button in the upper right of the application. [image] If there are any errors, the text on this button will turn red and a number will indicate how many errors there are. When you open this window, you can filter log messages based on severity …

[peter (Peter Firth)]

b7277 was not built properly. b6721 is actually the newest stable build until we release version 2.0. Please use that going forward.